Guest Delight Intern
Atlys
India · Delhi, India
Posted on Feb 10, 2026
Job description
🎯 Atlys' mission is to enable every person on earth to travel freely.
At Atlys, we believe that the path to creating a more open world is by making it efficient to travel. Travelers cite visas as the most frustrating pain point, and we're starting by automating that completely. We're looking for talented people who are interested in building the future of travel alongside us.
Building technology to increase global movement liquidity will be one of the most exciting developments in decades. If you are curious why the smartest people want to work at Atlys, read this post.
Job requirements
As a Guest Delight Intern at Atlys, you’ll be the first point of contact for travelers and help them through their visa application journey. You’ll support customers via calls, chat, and email, ensuring they have a smooth and positive experience. This is an onsite role in Delhi with a 6-day work week, ideal for someone who enjoys helping people, communicates clearly, and is eager to learn in a fast-paced, customer-focused environment.
Key Responsibilities
Assist travellers by responding to queries over calls, chat, and email in a timely and professional manner.
Help resolve basic visa-related questions with accuracy and empathy.
Learn Atlys’ visa products, services, and internal processes.
Work closely with internal teams to help close customer issues efficiently.
Document all customer interactions accurately in the CRM system.
Follow up with customers to ensure their concerns are resolved.
Identify common customer issues and share feedback for process improvement.
Stay updated on visa guidelines, travel policies, and product updates.
Use customer support tools to improve response time and service quality.
What We’re Looking For
Experience: 0–6 months of experience in a customer support, customer experience, calling, or chat-based role.
Communication Skills: Excellent communication skills in English (verbal and written).
Customer Mindset: Patient, empathetic, and willing to take ownership of customer issues.
Learning Attitude: Curious, proactive, and open to feedback.
Tech Comfort: Basic familiarity with CRMs or support tools is a plus.
Flexibility: Willing to work rotational shifts and work onsite 6 days a week.
Attention to Detail: Able to document interactions clearly and accurately.
If you’re excited to help build a connected world through seamless travel experiences, we’d love to have you on our team.
Apply now and be part of the Atlys revolution, simplifying global travel, one visa at a time!
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