Assistant Manager - Customer Success
ClearTax India
Sales & Business Development, Customer Service
Delhi, India
Posted on Mar 9, 2026
Job Description
At CLEAR(formerly known as ClearTax), we are on a mission to simplify financial lives for all Indians. We make delightful tax-based SaaS and financial service products for businesses and individuals which helps them save money and time. We are trusted by over 6 million Indians, more than 50,000 tax professionals, 1 million small businesses and 3,000 large enterprises. For small and large businesses, our product suite covers invoicing, GST, a range of managed services and credit. For tax professionals, we offer comprehensive GST, Income Tax and TDS solutions. For individuals, we offer tax and wealth management solutions. With this Series C round, we have raised $140 million in equity capital since inception.
We have built rich platforms for GST, e-Waybill, e-Invoicing, ITR and TDS much ahead of the curve in India’s business digitization journey. We now see a material part of our country's trade with $200B worth of invoices flowing every year. It is still day one for us as our goal is to scale 10x to 6 million businesses. For the same, we are going mobile-first for all our customer segments and building credit, payments, insurance, network and business discovery engines on our core platform.
Our investors include Y Combinator, Composite Capital, Elevation Capital, Sequoia Capital, Founders Fund, Stripe and Kora Capital.
About the Role
We at Clear are currently seeking Chartered Accountants for the Gurgaon location. We are specifically hiring for a client-facing role as an Assistant Manager/Deputy Manager in the Taxation team within the Customer Success Department.
Responsibilities (What you'll be expected to do)
● Manage the entire customer lifecycle for LC and VLC clients – onboarding, planning and implementation, deployment and ongoing usage
● Proactively connect with senior executives at the customer end to understand challenges faced by them
● Visit customer basis schedule - 2-3 days prior to usage to gauge readiness and support that will be required on first usage. ● Solve problems for customers (via our product) on GST / e-invoicing / Integration / Max ITC and various other product
● Closely work with product teams to enable constant improvement in product features basis inputs from clients
Must Have:
● Excellent communication skills with front facing client experience
● Qualified CA with minimum 2 years experience