From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We are looking for a highly motivated and technically adept Sales Engineer to join a pivotal new team dedicated to accelerating growth within our existing customer base. This role is a unique blend of technical expertise, strategic thinking, and enablement. You will be the crucial technical partner for a new team of Customer Success Managers (CSMs), each managing a portfolio of 100 accounts with a clear mandate for driving new business through expansion. Your success will directly contribute to customer value realization and significant revenue growth.

*This is a full-time, remote position based in Colorado, with a strong preference for candidates located in the Denver metropolitan area

Technologies You’ll Use

AWS, GCP, Azure, Snowflake, BigQuery, Databricks, Kafka, Grafana, Linux, Windows, Python, Java

What You’ll Do

Technical Partner to CSMs:

Act as the primary technical expert for a dedicated group of CSMs, empowering them to identify and capitalize on expansion opportunities within their large customer portfolios.

Discovery for Growth:

Proactively work with CSMs and directly with customers to identify new use cases, uncover unmet data needs, and articulate the latent pain points that Fivetran can solve. This involves asking astute discovery questions, listening for cues, and diving deep into customer data strategies.

Solutioning & Value Articulation:

Translate complex technical requirements and customer challenges into clear, compelling Fivetran solutions. Articulate the specific business value (e.g., cost savings, accelerated insights, new capabilities) of solving these pains with Fivetran.

Technical Demonstrations & Proofs of Value:

Conduct tailored technical deep-dives, demonstrations, and presentations for existing customers, showcasing Fivetran's capabilities in the context of newly identified use cases.
Design and guide Proofs of Value (POVs) and trials, ensuring customers successfully connect new data sources and realize the immediate benefits of Fivetran for their expansion needs.
Troubleshoot technical issues that arise during trials, working with customers and Fivetran support/engineering as needed to ensure successful adoption.

Drive Repeatable Efficiency & Scalability:

Develop and refine repeatable processes, best practices, and enablement materials (e.g., demo scripts, objection handling, common use case playbooks) that empower CSMs to independently drive initial technical conversations and identify opportunities.
Capture and standardize successful expansion plays and technical solutions to be leveraged across the broader CSM team.
Provide feedback to Product and Engineering based on customer expansion needs and new use cases.

Problem Solving in Existing Business:

Act as a technical escalation point for complex existing business challenges that CSMs encounter, providing expert guidance to troubleshoot and resolve issues that may hinder usage expansion.

From Trial to Live:

Guide customers through the final technical steps of adopting new connectors or increasing usage, ensuring seamless integration and successful go-live for new use cases.

Skills We’re Looking For

3+ years in data replication, sales engineering, customer success or related technical field
Strong technical background covering database replication, cloud infrastructure, and data replication technologies
Experience with modern data analytics technologies, including cloud data warehouses, transformation tooling, data catalogs, and BI tools
Excellent communication and presentation skills with a keen ability to explain complex technical concepts to both technical and non-technical stakeholders
Strong problem-solving and analytical skills

Bonus Skills

Experience with Oracle, SQL Server & MySQL databases
Hands on experience with other data replication or ETL tools
Experience with self-hosted software applications and supporting infrastructure
Hands on networking experience both in the cloud and on-premise

#LI-REMOTE #LI-MP1

The pay range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the target position and level. Our pay ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The pay range is subject to change and may be modified in the future. Your recruiter can share more about the specific pay range for your location during the hiring process.

Denver Pay Range

$130,747—$156,902.50 USD

OTE (On Target Earning)

$163,433.75—$196,128.13 USD

Perks and Benefits

100% employer-paid medical insurance*
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

*May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran's Benefits by Region.

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.

Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

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